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Recent blogs

An image of three home services technicians looking at an employee engagement platform on a laptop screen.
An image of three home services technicians looking at an employee engagement platform on a laptop screen.

Best Employee Engagement Platforms in Home Services (2025 Edition)

Aug 21, 2025

An image of a field service technician holding up a clipboard with a checklist of team goals on it.
An image of a field service technician holding up a clipboard with a checklist of team goals on it.

How to Motivate Your Field Services Team Without Micromanaging

Aug 20, 2025

A field technician sitting on a lightbulb to represent the psychology of incentives
A field technician sitting on a lightbulb to represent the psychology of incentives

The Psychology of Recognition: What Really Drives Field Service Technician Behavior

Aug 19, 2025

A manager giving a technician feedback.
A manager giving a technician feedback.

5 Technician Performance Metrics Every Home and Field Services Business Should Track

Aug 14, 2025

A happy technician next to a scorecard.
A happy technician next to a scorecard.

The Scorecard Model: Aligning Technician Performance with What Matters Most

Aug 13, 2025

A customer follow-up email.
A customer follow-up email.

The Real ROI of Post-Service Follow-Up (And How to Do It)

Aug 12, 2025

A man holding up a scorecard.
A man holding up a scorecard.

Why Modern Field-Service Teams Need Scorecards— And How to Get Them Right

Jul 15, 2025

An image of a wallet representing technicians recieving full tips as a result of the new tax-free tipping rule.
An image of a wallet representing technicians recieving full tips as a result of the new tax-free tipping rule.

Tax-free tipping: What it means for your technicians

Jul 7, 2025

How to Manage Customer Expectations When You’re Swamped

Jun 5, 2025

5 Tips to Keep Your Technicians Motivated and Avoid Burnout During Peak Season

May 8, 2025

Are Google Reviews Enough? Why Home Services Need Facebook Too

Apr 10, 2025

Why Instant Feedback Loops Drive Better Customer Retention

Mar 13, 2025

How to Motivate Your Technicians with Real-Time Feedback

Mar 4, 2025

The Power of Incentives—Why Timing is Everything

Feb 18, 2025

Are Financial Incentive Tools the Missing Piece?

Feb 4, 2025

How Retaining Your Home Services Technicians Saves Thousands vs. Hiring

Jan 10, 2025

How to Cut Technician Turnover by Up to 25% or More

Jan 6, 2025

11 New Year's Resolutions for Home Service Leaders

Dec 2, 2024

How Tax-Free Tips Could Transform Employee Retention in the Home Services Industry

Nov 19, 2024

7 Ways to Retain Top Talent and Motivate Underperformers in Home Services

Oct 29, 2024

Burger illustration
Burger illustration

What a Burger Joint Taught Me About NPS for Home Services

Sep 17, 2024

The Power of Tipping in Home Services: Benefits, Considerations, and Seamless Implementation

Aug 26, 2023

The Power of Online Reviews for Service Businesses

Aug 26, 2023

Decoding the Net Promoter Score: An Essential Tool for Service Businesses

Aug 27, 2023

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