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Drive more revenue, better service, and stronger technician performance with AI-powered insights, automated incentives, and real-time coaching that works on every job.
Book a Demo
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Make performance visible and rewarding. Keep teams focused, aligned, and driven with goal-based scorecards, without the need for manual tracking.
• Coach in real-time with AI-powered insights into performance trends.
• Focus your team on what drives impact with CRM metrics.
• Reward great performance automatically with instant bonuses.
Drive performance and reward great service in real time. Tie bonuses to company goals and key behaviors, while letting technicians earn digital tips from satisfied customers, all visible and accessible instantly.
• Turn great service into real rewards with instant tips and bonuses.
• Incentivize what drives your business by tying rewards to KPIs.
• Save time with automated payouts and easy tracking.
Companies using Applause see 7x more reviews than with more manual efforts. With Applause, effortlessly collect reviews and improve your online reputation.
• Get more 5-star reviews by automating requests after each service.
• Boost your online reputation instantly with AI generated responses.
• Stand out from the competition with real reviews for every location.
Increase customer retention by measuring, analyzing, and improving Net Promoter Scores. Rank your team's individual scores and reward high performers.
• Capture feedback instantly after every service.
• Reduce churn and reservices by addressing at-risk customers.
•Turn feedback into action with AI-driven insights from scores and comments.
Transform positive customer experiences into real growth. With referrals, upsells, and leads, you can capture more revenue, reward your team for great service, and build stronger customer loyalty.
• Increase revenue on every job with smart automation asks.
• See what works with all campaign performance in one place.
• Grow your pipeline with high-quality leads from satisfied customers.
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Give every technician the context, guidance, and tools they need to perform like a top performer. Performance AI helps technicians prepare for their day, prioritize every stop, and capture more opportunities to drive revenue and deliver consistently great service.
• Start every day prepared with an AI-powered Daily Briefing highlighting priorities, customer needs, and opportunities.
• Deliver better service at every stop with instant access to customer history, feedback, and job-specific insights.
• Capture more revenue opportunities by identifying leads, referrals, reviews, and upsells throughout the day
Applause connects with the CRMs, driving software, review platforms, and phone systems you already use. No IT team required.
We provide dozens of CRM integrations that connect directly with your Applause account.
Applause customers see 7× more reviews, 25% lower turnover, and more opportunities to generate revenue on every job. Turn better technician performance into real business results.
Schedule a Demo
Keep technicians engaged and performing at their best with real-time recognition, automated incentives, and clear performance goals that drive better service, stronger retention, and measurable business results.
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Watch"We've gone from 3,000 to 13,000 reviews in 18 months."
Watch"Getting reviews and recognition when I work hard is very important to me."
Watch"We've seen a 100% increase in reviews."
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Watch"They're getting feedback throughout the week, which helps them be more motivated."
Watch"Applause has been a game changer. The automation alone has saved us hours, and finally gives us reliable, real-time data."
Watch"They get a Google review, Applause automatically bonuses them. Another thing off my plate."
Watch"We've seen a major increase in our responses and feedback from customers, and it's all because of Applause."
Watch"As we started a new Google My Business page, we got over 100 reviews in two months."
Watch"This is the one investment that I feel has really been a game changer."
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Watch"We had more reviews combined, in one month, than the past ten years."
