Companies using Applause see 7x more reviews than with more manual efforts. Use our smart AI tool to respond to every review in a casual, on-brand voice, while AI Insights analyzes all review data, revealing trends and opportunities, it's like having a data analyst built right into Applause.
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Make leaving an online review extremely simple for your customers. Integrate to your CRM, automate review requests after each service, and watch your online reputation soar.
Get more reviews — with higher scores — by incentivizing your team. Set up review-bonuses for your team, match techs automatically to their online reviews, and automatically pay their incentives in real-time.
AI Insights analyzes your reviews to uncover patterns, trends, and standout performance in seconds. Ask which technicians are earning the most 5-star reviews, or what is the top thing customers are saying, and get clear answers you can use to recognize wins, improve service, and protect your reputation.
Generate more reviews by creating team competitions. Set the competition timeline, let employees view their 5-star rankings in real-time, and reward the winners with public recognition and bonuses.
See all your customer reviews in one place. Respond instantly with AI-generated, on-brand replies, thank happy customers, and address concerns quickly to keep your customers loyal and engaged.
Separate from the pack with 1,000’s of 5-star reviews for each of your service locations. Take your online reputation to the next level by combining automation, easy-to-use software, and motivated employees.
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Watch"We've gone from 3,000 to 13,000 reviews in 18 months."
Watch"Getting reviews and recognition when I work hard is very important to me."
Watch"They're getting feedback throughout the week, which helps them be more motivated."
Watch"They get a Google review, Applause automatically bonuses them. Another thing off my plate."
Watch"We've seen a major increase in our responses and feedback from customers, and it's all because of Applause."
Watch"As we started a new Google My Business page, we got over 100 reviews in two months."
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Watch"This is the one investment that I feel has really been a game changer."
Watch"We had more reviews combined, in one month, than the past ten years."
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