Applause

Product

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Product

Resources

Company

Schedule a demo

FAQs

Frequently asked questions

What is Applause?

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by some of the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. We believe that through automated, real-time incentives, companies can motivate their employees to...

Grow the business by increasing google reviews and new sales
Retain more customers by improving NPS and customer service
Become more engaged in company success and stick around longer

Building a performance-based culture is hard. Applause makes it easy.

What industries does Applause serve?

Can all my employees use Applause?

How is Applause different from other online review tools?

How is Applause different from other NPS & customer feedback tools?

How is Applause different from other employee recognition programs?

How does customer tipping work?

Do I have to use the customer tipping feature?

How long does it take to set up Applause for my business?

How much does Applause cost?

Our customers always come first

“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”

Skye LaJaunie

LaJaunie's Pest Control

“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”

Nathan Newlands

Spring Touch Lawn

“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”

Ryan Lym

Insight Pest Control

“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”

Ryan Buchanan

The Perfect Clean

“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”

Cade Wilkson

Moxie Pest Control

“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”

Skye LaJaunie

LaJaunie's Pest Control

“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”

Nathan Newlands

Spring Touch Lawn

“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”

Ryan Lym

Insight Pest Control

“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”

Ryan Buchanan

The Perfect Clean

“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”

Cade Wilkson

Moxie Pest Control

“We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.”

Skye LaJaunie

LaJaunie's Pest Control

“Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!”

Nathan Newlands

Spring Touch Lawn

“Tracking google reviews and matching them to our guys was such a chore. The Auto-match and bonus feature saves me hours every week.”

Ryan Lym

Insight Pest Control

“Our employees no longer have to wait until payroll to get their bonuses and tips. Some make $200+ a month extra.”

Ryan Buchanan

The Perfect Clean

“My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.”

Cade Wilkson

Moxie Pest Control

9,000+ service professionals are giving Applause a standing ovation