Reviews and NPS for Lawn Care

Turn Great Lawn Care Into Lasting Growth

Every lawn care visit is a chance to impress customers and strengthen your brand. Applause gives your teams real-time visibility, automates rewards, and keeps crews motivated to perform their best. The result: happier technicians, loyal customers, and a growing business.

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Worker in protective gloves and cap operates a lawnmower to maintain a garden lawn.

Trusted by 30,000+ service professionals

Track performance. Reward your team. Grow your lawn care business.

Connect technician performance, customer feedback, and rewards to create repeatable growth, all on auto-pilot with Applause.

REVIEWS

Grow your brand with every review

Applause automates review requests after each job, making it easy to build a strong online reputation and improve visibility. More 5-star reviews mean more trust, more referrals, and more customers choosing your business.

SCORECARDS

Real-time performance tracking

Give your lawn care crews real-time scorecards to track KPIs like reviews, job completion rates, and retention. Keep your team aligned, show progress at a glance, and reward top performers automatically when goals are met.

NET PROMOTER SCORE

Measure satisfaction, drive growth

Know exactly how your customers feel with real-time NPS surveys and feedback. Applause helps lawn care teams capture insights at peak moments, respond quickly to concerns, and leverage happy customers for reviews, referrals, and repeat business.

PERFORMANCE INCENTIVES

Motivate crews in real time

Applause connects lawn care performance with instant cash bonuses and optional tips. Reward your team on the spot for quality work, reduce turnover, and build a culture of recognition that keeps employees engaged.

How it Works

Connect Your Systems

Pull data from your CRM, dispatch, and review sources into Applause for a single, real-time view of performance and customer feedback.

Set Goals That Move Your Business

Replace whiteboards and spreadsheets with dynamic performance scorecards that show each tech exactly where they stand.

Reward Outstanding Performance

Trigger performance incentives instantly when a technician hits the metrics that move your business, reinforcing great work when it matters most.

Engage Customers at the Right Moment

Automate perfectly-timed requests for reviews, referrals, upsells, or tips, right when your customers are most satisfied. Every message is linked back to the individual tech or team who delivered the experience, making it personal and impactful.

Turn Exceptional Service into Real Growth

Exceptional service doesn’t just earn loyalty, it drives growth. With engaged techs, satisfied customers, and intelligent outreach, get more five-star reviews, boost new and repeat business, and earn higher customer lifetime value - all on autopilot.