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Make your residential plumbing business stand out

Make your residential plumbing business stand out

Make your residential plumbing business stand out

A strong reputation drives growth. Applause makes it easy to collect reviews, track satisfaction, and streamline operations, so you can focus on delivering exceptional service.

A strong reputation drives growth. Applause makes it easy to collect reviews, track satisfaction, and streamline operations, so you can focus on delivering exceptional service.

Applause dashboard showcasing customer reviews, employee feedback, and a mobile view of tipping and review submission.
Applause dashboard showcasing customer reviews, employee feedback, and a mobile view of tipping and review submission.
Applause dashboard showcasing customer reviews, employee feedback, and a mobile view of tipping and review submission.

Be the plumbing business

everyone's talking about

Be the plumbing business everyone's talking about

Be the plumbing business

everyone's talking about

Review requests

Review requests

Automate your
review process

Automate your
review process

Automate your
review process

Boost your online presence by sending automated review requests after every plumbing service.

Text message from plumbing company asking for a service rating, with a customer responding positively to the request.
Text message from plumbing company asking for a service rating, with a customer responding positively to the request.
Text message from plumbing company asking for a service rating, with a customer responding positively to the request.

Net promoter score

Net promoter score

Improve customer satisfaction

Improve customer satisfaction

Improve customer satisfaction

Tap into the mind of your customers with automated NPS surveys. Gain valuable insights into quality of service and technician performance.

NPS survey asking how likely a customer is to refer their plumbing business, with a 10 selected on the rating scale.
NPS survey asking how likely a customer is to refer their plumbing business, with a 10 selected on the rating scale.
NPS survey asking how likely a customer is to refer their plumbing business, with a 10 selected on the rating scale.

Reply with AI

Reply with AI

Save time with AI-generated responses

Save time with AI-generated responses

Save time with AI-generated responses

Maintain your online presence with AI-written responses that show customers you care, while saving time and reducing manual effort.

Google review for a plumbing business with an AI-generated response thanking the customer for their positive feedback.
Google review for a plumbing business with an AI-generated response thanking the customer for their positive feedback.
Google review for a plumbing business with an AI-generated response thanking the customer for their positive feedback.

Boost your techs’ performance and drive more reviews

Boost your techs’ performance and drive more reviews

Boost your techs’ performance and drive more reviews

Equip your plumbing techs with the tools they need to deliver outstanding service, earn recognition, and enhance customer satisfaction.

Equip your plumbing techs with the tools they need to deliver outstanding service, earn recognition, and enhance customer satisfaction.

Applause app displaying an employee's NPS rating, total tips, bonuses, and current balance with options to give or cash out.
Applause app displaying an employee's NPS rating, total tips, bonuses, and current balance with options to give or cash out.
Square cash icon.

Enable technicians
to accept tips

Inspire your plumbers to go above and beyond on every service call by giving customers the option to tip for quality service.

Inspire your plumbers to go above and beyond on every service call by giving customers the option to tip for quality service.

Square happy face icon.

Uncover coaching 

opportunities

Automatically send NPS surveys after every visit to measure satisfaction, loyalty, and uncover coaching opportunities for your techs who need it most.

Connect Net Promoter Scores to your plumbers’ performance to instantly identify top achievers, coaching opportunities, and areas for improvement—helping elevate your service quality.

Square icon of leaderboard.

Keep techs engaged with competitive leaderboards

Foster friendly competition and highlight standout performers with performance based leaderboards.

"Applause completely solved the challenge of tracking and incentivizing employees for reviews. The process is seamless and hands-free. What used to feel like a full-time job for someone in the office is now handled effortlessly and accurately. It’s made a world of difference."


Scott Nielsen, Royal Plumbing, Heating & Air

"Applause completely solved the challenge of tracking and incentivizing employees for reviews. The process is seamless and hands-free. What used to feel like a full-time job for someone in the office is now handled effortlessly and accurately. It’s made a world of difference."


Scott Nielsen, Royal Plumbing, Heating & Air

"Applause completely solved the challenge of tracking and incentivizing employees for reviews. The process is seamless and hands-free. What used to feel like a full-time job for someone in the office is now handled effortlessly and accurately. It’s made a world of difference."


Scott Nielsen, Royal Plumbing, Heating & Air

Five cyan stars in a row.
Five cyan stars in a row.
Plumbing tools, including a wrench and flexible hoses, placed on top of a detailed floor plan for a building project.
Plumbers wrench cyan icon.

Grow your plumbing business

Grow your plumbing business

Schedule a demo to see how Applause can transform your plumbing business.

Automated review requests for a stronger reputation

NPS tracking to monitor and improve customer satisfaction

AI-generated responses to save time and strengthen customer trust

Get a demo

By providing your phone number, you agree to receive text messages from Applause. Message and data rates may apply. Message frequency varies.We respect your data. To see how we process and secure it, read our Privacy Policy.

Plumbing tools, including a wrench and flexible hoses, placed on top of a detailed floor plan for a building project.
Plumbers wrench cyan icon.

Grow your plumbing business

Schedule a demo to see how Applause can transform your plumbing business.

Automated review requests for a stronger reputation

NPS tracking to monitor and improve customer satisfaction

AI-generated responses to save time and strengthen customer trust

Get a demo

By providing your phone number, you agree to receive text messages from Applause. Message and data rates may apply. Message frequency varies.We respect your data. To see how we process and secure it, read our Privacy Policy.

How Applause helps plumbing businesses grow

How Applause helps plumbing businesses grow