Resource Library

Turn Every Job Into a Revenue Multiplier: The Home Services Post-Job Automation Playbook
Blog
How to Get More Google Reviews for Your Home Services Business
Blog
The HVAC Technician Shortage: What Contractors Must Know in 2026
Blog
AI in Reputation Management: Automating Review Insights for Smarter Decisions
Blog
The Complete 2026 Guide to the R-410A Phase-Out for HVAC Contractors
Blog
How to Get Techs to Actually Use Scorecards: A Change Management Playbook for Home Services HR Teams
Blog
We Analyzed 18,000 Data Points From Home Services Companies. Here’s What Separates the Best From the Rest.
Blog
Why Google Reviews Are Disappearing Across Home Services
Blog
An iphone with a lock on it representing Applause's digital information security capabilities related to SSNs.
Why is Applause asking for my Social Security Number (SSN)?
Blog
Introducing the Applause Top 10 Awards: Setting the standard for service excellence
Blog
How to Improve Local SEO for HVAC Companies
Blog
What Are Google’s Rules for Incentivizing Reviews?
Blog
Employee Retention in Home Services: A How-To Guide
Blog
Google Maps update: Hide your identity when writing reviews
Blog
Home Services Companies: It's Time To Ditch the Old Growth Playbook
Blog
Mergers & acquisitions in pest control: The complete guide
Blog
How to improve technician performance with competitions
Blog
The Fleet Savings Playbook for Services Companies
Research & Reports
The 2026 State of Home Services Benchmark Report
Research & Reports
The New Growth Guide for Home Services: Unlock Hidden Profit in Every Route
Research & Reports
How to actually change technician behavior with scorecards
Research & Reports
The Peak Season Playbook
Research & Reports
How Lookout Pest Achieved 100% Review Growth and Continuous NPS Improvement with Applause
Customer Stories
Back to Applause: Hydra Chooses Real Results after Competitors Promised Big and Underdelivered
Customer Stories
How Main Line Brands Drove 8,000+ New Reviews and Maintained a 95 NPS Across 529 Territories
Customer Stories
From pipes to praise: how Royal Plumbing achieved a 180% surge in Google reviews
Customer Stories
The Fleet Savings Playbook: How Service Companies Save $1M+
Webinar
Applause Q1 Product Updates
Webinar
Boosting Safety and Reducing Costs
Webinar
Selling Pest Control in the 21st Century
Webinar
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Blog ArticlesWebinarsResearch & EbooksCustomer Stories

Blog Articles

Turn Every Job Into a Revenue Multiplier: The Home Services Post-Job Automation Playbook

Post-job automation is how top home services companies turn one completed service call into reviews, referrals, repeat bookings, and upsell revenue. This playbook breaks down the five-stage workflow you can build to maximize revenue per customer.

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How to Get More Google Reviews for Your Home Services Business

Most home services businesses do great work but still struggle to get Google reviews. The problem isn't your service. It's that you don't have a system. Here's how to fix that.

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The HVAC Technician Shortage: What Contractors Must Know in 2026

The HVAC technician shortage is costing contractors revenue and customers. Learn what's driving it — and the retention strategies top contractors are using to stay ahead.

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Webinars

Applause Q1 Product Updates

Get the most out of Applause. In this on-demand webinar, you'll learn more about brand new updates and how to apply them. Create better scorecards, enable referral payouts, and use new review features to stay on top of customer feedback.

Watch On-Demand
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The Fleet Savings Playbook: How Service Companies Save $1M+

In this webinar, experts from Applause, Truce, and Coast break down how leading service companies are uncovering hidden costs and implementing proven strategies to save $100K to $1M+ per year.

Register Now
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Boosting Safety and Reducing Costs

In this on-demand webinar, Applause, Azuga, and Anthem Pest Control share practical strategies from Anthem Pest Control, Applause, and Azuga on improving driver safety, increasing visibility into technician performance, and reducing insurance-related risk.

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Research & Ebooks

Electrical
HVAC
Lawn Care
Performance Incentives
Pest Control

The Fleet Savings Playbook for Services Companies

Your fleet is bleeding money on fuel, accidents, insurance, and fraud. This data-driven guide from Applause, Coast, Linxup, Truce, and Rancho Mesa breaks down exactly where the waste is and how services companies are saving $100K to $1M+ per year with the right stack of tools and strategies.

Download now
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HVAC
Technician scorecards
Electrical
Pest Control
Lawn Care

The 2026 State of Home Services Benchmark Report

The 2026 State of Home Services Benchmark Report analyzes more than 18,000 real performance data points across 3,000 home services companies to show what great technician performance actually looks like today across productivity, quality, reviews, compensation, and motivation.

Download Now
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HVAC
Electrical
Lawn Care
Plumbing
Technician scorecards

The New Growth Guide for Home Services: Unlock Hidden Profit in Every Route

The new growth model in home services is service-led growth (SLG), a framework designed to help businesses grow quickly and cost-efficiently by getting the most out of their technicians.

Download Now
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Customer Stories

Pest Control
Technician scorecards

Anthem Pest Control Reduces At-Fault Incidents 70% with Applause Scorecards

Applause helps Anthem automate reporting and bring visibility to performance.

View Case Study
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Technician scorecards
Employee engagement
Performance Incentives
Retention

CK Pools Boosts Reviews by 3.5x and Cuts Manual Reporting with Applause

CK Pools eliminated manual reporting, boosted reviews, and gained real-time visibility into technician performance with Applause.

View Case Study
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NPS & CSAT
5-star reviews
Pest Control
Lawn Care
HVAC

How Lookout Pest Achieved 100% Review Growth and Continuous NPS Improvement with Applause

Strengthening CSR Consistency, Increasing 5-star Reviews, and Driving 30% More Organic Leads

View Case Study
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