Resource Library

Oct 1, 2025

Why Service-Led Growth (SLG) is the only viable growth model for home services

Applause CEO Taylor Olson outlines a new growth model for home services companies looking to increase profits quickly and efficiently: service-led growth (SLG).

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Aug 21, 2025

Best Employee Engagement Platforms in Home Services (2025 Edition)

Explore the best employee engagement platforms for home services in 2025. Compare Applause, WorkWave, Housecall Pro, ServiceTitan, and PerformYard.

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Aug 20, 2025

How to Motivate Your Field Services Team Without Micromanaging

Micromanaging field service techs kills morale and growth. Learn how using Scorecards create clarity, autonomy, and real performance improvements without surveillance. Step by step guidance for field teams.

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Applause Product Overview and Demo

In this 15 min overview and product demo, Cofounder and VP of Sales, Chris Anderson will show you how you can incentivize your team in real time to act like owners and help you win more lifelong customers. Join other field service companies like and start using automated engagement tools to drive growth in your business.

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Applause Bonus and Review Features

In this on-demand webinar you'll learn about key features of Applause to ensure you get the most out of the system.

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Quick Tactical CS Wins for Peak Season Chaos

An Applause webinar session covering quick tactical wins for peak season chaos for home service leaders. Learn tactical moves to stabilize schedules, boost satisfaction, and reduce callbacks.

How to actually change technician behavior with scorecards

Get a step-by-step guide to reliably improving technician behavior, improving reviews, and boosting customer satisfaction with scorecards.

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How to generate real 5-Star reviews

Discover proven strategies to build trust, boost 5-star reviews, climb local rankings, and attract loyal customers and top talent for your home services business.

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The Peak Season Playbook

‍Discover the plays top-performing teams use to stay motivated, deliver consistent results, and avoid burnout during peak season. Built from insights from over 400 technicians in home services

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How Alaskan Air Conditioning and Heating Achieved a 23% Conversion Rate on Reviews

Alaskan Air Conditioning & Heating replaced manual review tracking with automated requests, instant technician bonuses, and simplified payroll.

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How Advantage Pest Management Drove 266% More Reviews and Maintained 100% Employee Retention

By automating reviews, NPS, tipping, and bonuses, Advantage Pest Management turned customer feedback into a powerful driver of growth.

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How Turf Masters Stops Customer Churn Before it Starts with Real-Time Feedback from Applause

Turf Masters uses real-time NPS Scores from Applause to drive smarter service.

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