Resource Center

Oct 7, 2026

Top 5 Employee Motivation Strategies That Accelerate Technician Efficiency

Discover 5 employee motivation strategies that boost technician efficiency, backed by our survey of 555 techs that uncovers what drives top performance.

Read Article

Sep 25, 2026

Are Your Technicians Producing $500k a Year? If Not, Consider These 3 HVAC Lead Generation Tactics

Turn your techs into top performers with these 3 HVAC lead generation tactics that grow revenue and decrease your cost per lead.

Read Article

Sep 16, 2026

How to Translate Field Service Management Metrics Into Technician Performance

Learn how to turn field service metrics into daily technician actions that boost performance and retention.

Read Article

Keeping Your Best People: Culture, Coaching, and Retention

Get an inside look at strategies today’s successful field service businesses are using to keep their best employees happy and boost retention through effective coaching, timely feedback, cash incentives, and recognition that actually means something.

Register Now

Applause Q3 Product Updates

Watch this on-demand webinar to explore Applause’s Q3 2026 product updates, including new AI-powered tools and technician experiences designed to help your team win every job, work more efficiently, and deliver a better customer experience.

Watch On-Demand

Give Your Techs What They Need to Deliver Great Service

Learn how to create stronger customer feedback loops, motivate the behaviors that drive results, and make the value of your technicians’ work more visible to customers.

The Ultimate Guide: Transform Technician Performance Into Your Best Channel Retention & Growth

Turn technician performance into your best growth channel with 3 growth levers top-performers pull to maximize revenue.

Download Now

The Fleet Savings Playbook for Services Companies

Your fleet is bleeding money on fuel, accidents, insurance, and fraud. This data-driven guide from Applause, Coast, Linxup, Truce, and Rancho Mesa breaks down exactly where the waste is and how services companies are saving $100K to $1M+ per year with the right stack of tools and strategies.

Download now

The 2026 State of Home Services Benchmark Report

The 2026 State of Home Services Benchmark Report analyzes more than 18,000 real performance data points across 3,000 home services companies to show what great technician performance actually looks like today across productivity, quality, reviews, compensation, and motivation.

Download Now

Pestcom Drives 4.5× More Tech-Generated Leads With Applause

With Applause, technicians can submit leads directly from the field and earn an instant bonus for taking action. Pestcom also uses Applause Competitions to motivate technicians to consistently identify and submit new revenue opportunities.

View Case Study

Pete’s Pest Control Gives Technicians Instant Answers to 98% of Their Questions

Pete’s loaded over 150 documents into Applause's Knowledge Base. Technicians can ask questions directly in the Applause app and get answers from Pete’s documentation instead of searching through files or calling a manager.

View Case Study

Crosstown Simplifies Its Referral Program with Applause

Crosstown moved its referral program into Applause, creating a simpler experience from referral to reward.

View Case Study