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Love this app!! Our customers are praising our employees more frequently than we can. Our NPS rating has gone way up!
My team is more driven than ever to provide quality service and customer care. Our customer retention is solid and our employee retention is night and day.
Tracking Google reviews and matching them to our team used to be a chore. Auto-match saves me hours, and our employees get bonuses instantly.
We went from 3 reviews to over 100 in just a month of using Applause at one of our smaller branches.
Our techs know exactly what’s expected, and I finally have real-time visibility into performance, without digging through spreadsheets.
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