Discover proven strategies to build trust, boost 5-star reviews, climb local rankings, and attract loyal customers and top talent for your home services business.
Increase online visibility
Build trust
Here’s a sneak peek at the actionable insights and strategies you'll find inside to help you drive real 5-star reviews and boost customer loyalty:
Build trust through honest reviews
Use proven tactics to encourage positive reviews
Boost employee engagement to drive 5-star reviews
For home service businesses, online reviews are one of the most powerful tools for attracting new customers. With millions of people relying on reviews to make decisions, having a strategy to gather authentic, reviews isn’t just helpful—it’s essential to your growth.
But earning real reviews isn’t as simple as asking customers to leave a rating. Building a trustworthy reputation requires an intentional approach: knowing when to ask, how to encourage honest feedback, and ensuring every review reflects the value your team delivers.
The process can feel daunting. Turning satisfied customers into loyal advocates takes time, effort, and the right strategy. Our guide offers a clear starting point, providing you with essential insights to develop a review strategy that encourages genuine feedback, builds trust, and helps your business stand out from the competition.
Home services companies use Applause to unlock the full potential of their frontline staff. With a fully engaged team, businesses reduce churn by 20% and increase productivity by as much as $28,000 per employee.